Business Analysis Fundamentals

Service Description

This module introduces the fundamentals of business analysis and the role of the business analyst as a key driver of organizational change. Participants will learn what a business analyst is, how they differ from related roles such as Project Manager, Product Owner and Requirements Manager, and how business needs are transformed into effective solutions. The course covers key concepts, including types of requirements, identifying and mapping stakeholders, the requirements lifecycle and basic techniques for gathering information (elicitation). Through practical examples and exercises, participants will develop skills to structure problems, clarify stakeholder needs and define requirements that create real business value. The module is suitable for beginners, professionals who are transitioning to the role of business analyst, as well as for anyone who wants to build a solid and structured foundation in business analysis. Language: Materials and teaching in English with explanations in Bulgarian in case of misunderstanding. The online meeting will take place from 18:30 – 20:00 on 06.10.2026 Speaker: Dean Mitkov