General Terms and Conditions
1. GENERAL INFORMATION
1.1.
These Terms and Conditions govern the relationship between **Pro Growth Academy** (hereinafter referred to as the "Provider") and the users of the website **[www.progrowth.academy](http://www.progrowth.academy)** (hereinafter referred to as the "Website").
1.2.
By accessing and using the Website, the User agrees to these Terms and Conditions.
1.3.
If the User does not agree with these Terms and Conditions, they must discontinue using the Website and its services.
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2. PROVIDER INFORMATION
**Company Name:** Pro Growth Academy
**UIC (Company Registration Number):** 208665491
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3. SERVICES
3.1.
Pro Growth Academy provides digital educational products, including:
* Online courses and training programs
* Webinars and seminars
* Online and in-person events
* Additional educational materials (PDFs, templates, resources)
3.2.
Access to paid content is granted only after successful payment unless the content is explicitly designated as free of charge.
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4. PURCHASE
4.1.
Users may purchase services as guests without creating an account.
4.2.
The User is responsible for ensuring that all information provided during the purchase process is accurate and complete.
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5. PRICES AND PAYMENTS
5.1.
All prices are stated in Euros (EUR) and include VAT.
5.2.
Payments may be made using:
* Credit or debit card
* Online payment providers
* Bank transfer
5.3.
The Provider does not store or process payment card information.
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6. ACCESS TO COURSES AND PROGRAMS
6.1.
Access details are sent by email after payment and before the start of the purchased course or program.
6.2.
Access may be granted either for a lifetime or for a specified period, depending on the purchased product.
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7. DELIVERY OF COURSES, PROGRAMS, EVENTS, AND WEBINARS
7.1.
After purchasing a service, the User will receive an access link.
7.2.
The Provider reserves the right to:
* Change the scheduled date
* Replace the instructor or speaker
* Change the delivery format from in-person to online or vice versa
7.3.
If a service is cancelled, a new date will be scheduled. If the User is unable to attend the rescheduled session, they will receive a full refund.
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8. RIGHT OF WITHDRAWAL AND REFUNDS
8.1.
Refunds are available only if:
* The service cannot be accessed;
* A technical issue occurs due to the Provider's fault; or
* The service is rescheduled and the User is unable to attend on the new date.
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9. INTELLECTUAL PROPERTY
9.1.
All course materials and content are the intellectual property of Pro Growth Academy.
9.2.
The following are strictly prohibited:
* Copying
* Recording
* Distribution
* Resale
* Sharing access credentials
9.3.
Violations may result in:
* Immediate termination of access
* Legal action
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10. USER CONDUCT
The User agrees not to:
* Use the content for unlawful purposes
* Infringe intellectual property rights
* Disrupt or interfere with the Website or platform
* Publish offensive, abusive, or inappropriate content
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11. LIMITATION OF LIABILITY
11.1.
All courses, programs, webinars, and events are provided for educational purposes only.
11.2.
The Provider does not guarantee:
* Specific business results
* Income or financial success
* Career advancement
11.3.
The application of any knowledge or skills acquired through the services is solely the User's responsibility.
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12. PERSONAL DATA PROTECTION
12.1.
Personal data is processed in accordance with the Privacy Policy.
12.2.
Personal data is used for:
* Providing access to services
* Communication with Users
* Invoicing
* Marketing communications (where consent has been provided)
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13. TERMINATION
The Provider reserves the right to terminate a User's access without a refund in the event of:
* Breach of these Terms and Conditions
* Abuse or misuse of the services
* Piracy or unauthorized distribution of content
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14. CHANGES TO THESE TERMS
14.1.
The Provider reserves the right to update or amend these Terms and Conditions at any time.
14.2.
Any updated version becomes effective upon publication on the Website.
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15. GOVERNING LAW
15.1.
These Terms and Conditions are governed by the laws of the Republic of Bulgaria.
15.2.
Any disputes shall first be resolved through negotiations. If no agreement can be reached, disputes shall be submitted to the competent courts of the Republic of Bulgaria.
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16. CONTACT INFORMATION
If you have any questions regarding these Terms and Conditions, please contact us:
**Email:** support@progrowth.academy
**Website:** www.progrowth.academy
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By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.